Four reasons why AI can’t replace human customer service
Swept up in the rush to implement AI, it’s easy to succumb to the narrative that machines will replace humans in every field, including service. It’s even easier to miss the nuances that make human service irreplaceable.
The race for powerful computer chips and AI will change the face of global politics and security
A global race to build powerful computer chips that are essential for the next generation of AI tools could have a major effect on global politics and security.
Neural Notes: An exclusive chat about Xero’s new assistant and one million free AI courses
In this edition: a million free AI courses for SMEs, an exclusive chat about Xero's new AI assistant, and some eyebrow-raising data about how AI is being rolled out in workplaces.
AI in Australia: 60% of execs rush for adoption but only 35% of employees are guided
A recent Slack study reveals 60% of Aussie execs have a high degree of urgency to implement AI. But only 35% of employees receive guidance.
‘Business blindspot’: Rapid adoption of AI poses privacy and security risks
Cybersecurity experts have warned that the race to adopt artificial intelligence (AI) solutions in the corporate world is “fraught with moral and technical issues”.
Fast food chain Wendy’s to test surge pricing, AI-enabled menu changes
US burger chain Wendy's is looking to test having the prices of its menu items fluctuate throughout the day based on demand.
Slip, slop, SEO: How Ultra Violette and Naked Sundays find sunscreen buyers online
Ultra Violette and Naked Sundays both have stand-out branding, a fun tone of voice and plenty of cleverly trade-marked terms. But when it comes to the next generation of sunscreen, who’s investing wisely in SEO?
Neural Notes: Nvidia isn’t the only AI hardware success story
Nvidia reported eye-watering quarterly results with revenue soaring to US$22.1 billion. But in all the hype it's easy to forget its not the only AI chip-maker.
Tech Council of Australia partners with government to educate young tech workers
The Virtual Work Experience program will allow people aged between 14 and 25 to build their digital skills.
Grocery wholesale platform Freshey promises produce growers an alternative to supermarket sales
As the relationships between supermarket giants and fresh produce suppliers make front-page news, online marketplace Freshey has launched a system it says will provide a fair deal for growers and wholesale buyers alike.
Adobe’s new AI tool is here to power up PDFs
Adobe has just announced AI Assistant in Acrobat, a new generative AI tool that promises to make working with PDFs a whole lot easier.
Australia’s AI Sprint offers $300,000 in R&D for innovators solving the nation’s most pressing problems
The National AI Centre is partnering with Stone & Chalk and Google Cloud to launch Australia's AI Sprint, a three-month competitive program designed to help bolster Australia's AI industry.
