Amazon has expanded its web services platform and lowered prices in order to bring in new customers from a range of backgrounds.
The company has announced that the Premium Platinum package will carry a named technical manager and response times of 15 minutes – this is more support than the previous Premium Gold package.
“Companies, regardless of size, are running more production systems in EC2 – such as the Federal Government’s Treasury Department, NASA, NetFlix, Sony, the New York Times. Some are asking very directly that we have this type of (Platinum) service,” Adam Selipsky, vice president of Amazon Web Services, told Information Week.
He also added that the company is attempting to “broaden the offerings and satisfy the needs of all customer segments”.
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