Four reasons why AI can’t replace human customer service
Swept up in the rush to implement AI, it’s easy to succumb to the narrative that machines will replace humans in every field, including service. It’s even easier to miss the nuances that make human service irreplaceable.
The race for powerful computer chips and AI will change the face of global politics and security
A global race to build powerful computer chips that are essential for the next generation of AI tools could have a major effect on global politics and security.
Neural Notes: An exclusive chat about Xero’s new assistant and one million free AI courses
In this edition: a million free AI courses for SMEs, an exclusive chat about Xero's new AI assistant, and some eyebrow-raising data about how AI is being rolled out in workplaces.
AI in Australia: 60% of execs rush for adoption but only 35% of employees are guided
A recent Slack study reveals 60% of Aussie execs have a high degree of urgency to implement AI. But only 35% of employees receive guidance.
‘Business blindspot’: Rapid adoption of AI poses privacy and security risks
Cybersecurity experts have warned that the race to adopt artificial intelligence (AI) solutions in the corporate world is “fraught with moral and technical issues”.
Neural Notes: Nvidia isn’t the only AI hardware success story
Nvidia reported eye-watering quarterly results with revenue soaring to US$22.1 billion. But in all the hype it's easy to forget its not the only AI chip-maker.
Adobe’s new AI tool is here to power up PDFs
Adobe has just announced AI Assistant in Acrobat, a new generative AI tool that promises to make working with PDFs a whole lot easier.
Australia’s AI Sprint offers $300,000 in R&D for innovators solving the nation’s most pressing problems
The National AI Centre is partnering with Stone & Chalk and Google Cloud to launch Australia's AI Sprint, a three-month competitive program designed to help bolster Australia's AI industry.
Neural Notes: OpenAI launches text-to-video tool, fails to trademark ‘GPT’
In this week's Neural Notes: OpenAI launches text-to-video tool, fails to trademark 'GPT' and gets a memory. Meanwhile, Ed Husic still loves AI and Slack's AI features finally land.
Aussie AI startup Marqo raises $19.4 million and moves HQ to San Francisco
Australian startup Marqo has secured US$12.5 million ($19.4 million) in Series A funding as it prepares to shift its headquarters to California.
LVLY co-founder Verity Tuck wants AI to ease the mental load for parents
With parents burning out, the need for innovation in coping with the mental load of family admin has never been more apparent.
Neural Notes: Apple enters the AI chat, RIP Google Bard
In this week's Neural Notes: ChatPwC, RIP Google Bard and Apple's first generative AI play. Oh, and ChatGPT is now on the Apple Vision Pro now for some reason.