Lessons from Optus: Beware of ‘natural’ crises, and never describe the obvious as unexpected Opinion Tony Jaques 21 November 2023 System failure is a 'natural risk' for the telecommunications sector. How come Optus wasn't prepared?
Optus outage: Why having a crisis plan is not enough Business Advice Tony Jaques 10 November 2023 The latest debacle to engulf Optus is a reminder for businesses everywhere of what happens when you don’t prepare.
The top five reasons companies aren’t ready for a cyber crisis when it hits Cyber Security Gerry McCusker 8 May 2023 Too many business owners are declining to take even rudimentary steps to better equip their companies to get crisis-ready.
“Our actions define us”: Five things to avoid when responding to a crisis Public Relations Emma Bannister 13 November 2018 Many companies and leaders seem to add more fuel to the fire during times of bad press. So this is what not to do when responding to a crisis.
