Danger, danger: The long-term risk of having one mammoth client Strategy Ian Whitworth 12 June 2019 There’s a situation that always makes me fear another business is in mortal danger. I like to call it ‘one big client syndrome’.
How much is your customer-centric mantra costing you? Strategy Paul Allen 9 November 2018 If you are a B2B supplier who is committed to honouring contractual relationships with your clients, you are probably being asked to do more for less.