Last week, I talked about the role your values should have in shaping your customer’s experience and as promised this week I’m going to …
Last week, I talked about the role your values should have in shaping your customer’s experience and as promised this week I’m going to …
US retail giant Walmart has come under fire for devoting a section of its online store to “fat girl costumes” for Halloween. This appear…
It’s always good to see an Aussie make it in the big bad world outside our shores. Even if, at times, New Zealand has a prior claim. We ar…
Eight Australian companies have made this year’s Fortune 500 list, but there are no big surprises as to which big Aussie players made the …
This sometimes throws up similar issues and opportunities, but in very different geographies. I spent some time with my CEO count…
It’s coming up to the big daddy Hallmark holiday of the year, Valentine’s Day, so it seemed appropriate to share some love. Last week I …
Showrooming – the consumer practice of checking out a product in one store and buying it elsewhere at a better price – has always been…
US retailer Walmart is trialling a new system called “Scan & Go” which allows consumers to scan product barcodes with an iPhone app,…
You’ve got to admire the way Myer’s chief executive Bernie Brookes continues to talk the talk. In an environment that has been incre…
Nearly half of all US smartphone consumers used a mobile shopping app during June, with the average consumer using a shopping app 17 times d…
Mobelux, the developer of mobile content viewer Instapaper, claims that the new tablet has boosted its Android tablet app sales by 600%, in …
Google’s Nexus 7 tablet is off to an encouraging start, with at least three major US retailers including Walmart-owned Sam’s Club report…
