It’s one of the great truths of customer service – customers love talking to the boss. No one sells better than the boss, no one builds …
It’s one of the great truths of customer service – customers love talking to the boss. No one sells better than the boss, no one builds …
I spoke on a panel this week at the inaugural Australian iStrategy event. I’m very glad that I got input from the @redballoonteam because…
Wikileaks, the whistle blower site recently responsible for leaking thousands of documents regarding military operations in the Middle East,…
In many ways Alan Rusbridger’s Andrew Olle Memorial lecture on Friday provided a more believable roadmap for journalism than the Murdoch pla…
Buying and selling online was once reserved for the tech savvy, but it’s now expected by customers and therefore a necessity for businesse…
‘Crowdsourcing’ has become an oft-repeated term for businesses looking to engage consumers in decision-making; whether it’s coming up …
Chris Thomas’ SmartCompany column last week suggested the latest Google search changes will see a lot of wasted Search Engine Optimisation i…
Social network Twitter has partnered up with Apple’s own social venture, iTunes Ping, to allow users to share music and other recommendation…
Blogging software provider WordPress has added a new feature that allows users to embed tweets. Although the site actually released a…
Start-ups up need to hone their strategies in order to survive the Reserve Bank’s latest interest rate rise, according to small business l…
I must admit that there are times when Twitter and Facebook get me confused. I understand that everyone out there wants to know exa…
Twitter has announced it will launch an official mobile app for Windows Phone, with the app to be made available on all Windows Phone 7 gadg…
