When a reputational crisis strikes it’s very human to look for a quick fix. But the problems now facing Qantas are a vivid lesson for companies everywhere.
How many more times will we have to hear some struggling organisation announce that a cyber breach or data leak was caused by failure at a third-party contractor?
Businesses that should have the resources and experience to avoid being unprepared for major catastrophes found themselves engulfed in crises this year.
The “rebrand that wasn’t” was in fact only a symptom of a deeper cultural problem inside the Bureau, and it unleashed a much broader concern that had long been bubbling below the surface.
The latest apology from the Adelaide Crows can serve as an example for businesses facing high-profile scrutiny, according to crisis management expert Tony Jaques.
ESG reporting has become an established cornerstone of corporate issue communication. But is it achieving its purpose and does it risk going the same way as previous sustainability initiatives?
More than half the people surveyed worldwide said capitalism today does more harm than good, and no amount of PR or marketing spin looks set to shift that.
The likely overthrow of Roe v Wade to limit access to abortion in the US has highlighted whether and when business corporations should take a stand on controversial social issues.
The lightning pace of businesses boycotting Russia over the invasion of Ukraine means corporate activism on social and political issues will never be the same.
