Were you affected? Businesses may be entitled to compo over Telstra eftpos outage
Telstra has apologised to businesses regarding an eftpos outage that affected operations late last week amid a broader discussion about payments resilience.
We’ve all been there. Your office grinds to a halt because the internet isn’t working. This is followed by the inevitable call to your p…
Complaints to the Telecommunications Industry Ombudsman about Optus have sharply increased despite overall complaints falling to an eight ye…
Australian telecommunications providers are lifting their game, with complaints to the Telecommunications Industry Ombudsman falling to its …
Internet entrepreneur Ruslan Kogan is once again expanding his bulging online empire, this time moving into telecommunications, with his com…
Most consumers who report shoddy customer service to the Telecommunications Industry Ombudsman have contacted their provider several times b…
