Optus complaints rise by 30% as Telstra customers report fewer issues Telecommunications Anna Macdonald 11 October 2023 According to the Telecommunications Industry Ombudsman's annual report, complaints about Optus rose 29.5% from 15,696 in 2021-22 to 20,323 in 2022-23.
Small business complaints about telco services hit ‘surprising’ three-year high Telecommunications Lois Maskiell 22 September 2021 The number of complaints from small businesses about phone and internet services has reached a three-year high last financial year, the Telecommunications Industry Ombudsman has revealed.
