Ah, the Christmas party season. Don’t you just love it? Overly boozed staff, late nights, long waits for a cab home… who says Christmas …
Ah, the Christmas party season. Don’t you just love it? Overly boozed staff, late nights, long waits for a cab home… who says Christmas …
When a potential customer makes an enquiry through your website, how quickly do you think they need a response? Within a few hours?…
Every entrepreneur should aim to be an expert in their niche – whether this is a public expert (that is, the type who appears on panels an…
You’ve always got to keep your eye on what Apple is doing, no matter what industry you are in or what size of business you have. …
What do you key goals look like? Are they specific (“We will increase sales by 25% in the next 12 months”) or are they a little more fuz…
I love reading stories where big retailers declare that they are going to reduce their reliance on discounting and stop the much talked abou…
Our IT manager at Taskmaster Enterprises is on the warpath and passwords are the key battleground. Apparently too many of us haven�…
I am not sure what to make of the idea of Startup Weekend. The old-fashioned part of me thinks that a business needs to be carefully planned…
Depending on the type of product or service you offer, it might be a good idea to consider different customer service levels for different c…
Generating good ideas and acting on them is a constant challenge in any business. There are countless ways this can be done. B…
The other night I was watching a fascinating documentary on the operation to hunt and kill Osama Bin Laden. One of the most interesting p…
There’s a crackdown going on and contracting arrangements are in the spotlight. The Fair Work Ombudsman, which oversees workplace…