In an e-commerce store, are you better to present your product facing right or left? That was the subject of some recent research that consi…
In an effort to influence customers to switch from disposable cups, Starbucks in London has recently introduced a five pence charge for pape…
Selling is a very time consuming set of activities at the best of times. Now with so much choice and complexity, sales cycles are taking eve…
Outside of sales to friends and family, a business landing its first customers can be an important milestone in its journey. It can set a fo…
An event I attended this past weekend reminded me how easy it is to misunderstand what it means to be “customer-centric”. In general I h…
Like most big cities, Oslo has an emissions problem. With a rapidly increasing population, the local council in the Norwegian capital theref…
Electronics retailer JB Hi-Fi has vaulted its way into Deloitte’s annual list of the 250 largest retailers on earth, with retail experts ass…
Microsoft chief executive Satya Nadella admits the company was “perhaps a little late” to face one of the most disruptive technological shif…
