The ANZ Bank has won an appeal against a landmark court ruling that found some of its credit card fees were unfair or unlawful, and that its…
Internet banking is one of the oldest and most common internet activities. After more than a decade of handling transactions, it seems reaso…
More often than not “customer service” is the definition of insanity, or at the very least extreme frustration. I must have been born un…
The technical glitches in Australia’s banking system have continued, with an outage this morning reportedly leaving Westpac and St George cu…
Customers are increasingly differentiating between independent banks and the majors, with independent regionals emerging as a rich alternati…
The business banking war has intensified, with St George now announcing an offer to pay up to $50,000 to businesses in order to help pay swi…
Australia’s banks have experienced a surge in web traffic in the last six months as fired-up mortgage holders take to the internet in search…
Dear Ms Kelly, I’m a bit peeved. You see, you’ve announced that you’re going to take my bank away and I’m unhappy about not just the decisio…