Westpac customers faced an outage on Thursday night and the bank decided to take to social media to communicate it – including with some c…
Westpac customers faced an outage on Thursday night and the bank decided to take to social media to communicate it – including with some c…
Celebrity watchers may still be reeling from news this week that Hollywood stars Brad Pitt and Angelina Jolie have split up after two years …
Brand is just as important for individuals as it is for products. Without a strong personal brand, you’re bound to be left on the shelf to…
If you’ve ever been forced to eat a donut at an airport or purchased a potato cake from a roadside servo out of desperation, you’ll unde…
Two pioneers of the Australian e-commerce sector are among the most influential chief executives in the country, according to LinkedIn.
R…
Social media platforms Instagram and Twitter have recently unveiled a number of changes designed to help small businesses manage negative co…
A last-of-its-kind Victorian small business that has been running for more than 80 years has seen a rallying of support on social media aft…
By Alisha Horky, Elon University and Mark Pelletier, Radford University
Businesses seem obsessed these days with getting you to “like�…
Although its main use is sending messages to friends and family, Apple’s iMessage could soon become an important tool for businesses and b…
A fitness program run by social media celebrity Ashy Bines has been accused of deleting negative comments on social media from disgruntled u…
After receiving backlash earlier this year for its new range of Shapes flavours, Arnott’s has taken customer feedback on board and returne…
Milk brand Oak is not responding to dissatisfaction from two camps of angry social media users after it ran an advertisement that said “Hun…
