Posts tagged "smbs"

A seamless e-commerce experience is essential to satisfy customer expectations in 2024, but it's not always easy to deliver. 

Whether streamlining sales, personalising marketing campaigns, or improving customer service, generative AI is helping small businesses unlock new levels of efficiency and engagement.

From IT and HR to sales, customer service and marketing, generative AI will revolutionise every part of business, with opportunities to boost productivity and improve customer experience.

Download this report to analyse the behaviour and attitude of 3,500 employees of SMBs and tips on deploying AI

It’s that time again — end of financial year (EOFY) is fast approaching, which means every small to medium business around the country n…

From the session topics and turnout at this year’s CommBank SmallBiz Week, it’s clear that in today’s small business landscape small b…

The first day of the 2023 CommBank SmallBiz Week conference was insight-packed from start to finish, attracting huge crowds of growth-focuse…

Australia is in the grips of the fastest increase to inflation rates in a generation. Weather conditions, supply chain disruptions, the continuing COVID-19 pandemic and international pressures are raising the cost of groceries, fuel and accommodation, while wages remain stubbornly stagnant.

As workplaces continue to morph into a blend of home and office-based configurations, many businesses are discovering there is some technical finessing needed to make this hybrid work as seamless as possible.  

It’s no secret that businesses know they need to reinvent themselves digitally to succeed. But what to do first — and how to do it — may not be so clear for some.

Download this toolkit for practical tips and tools to help you forge your own path and turn uncertainty into opportunity.