The hidden cost of ‘free returns’ for Amazon US Retail Simone Peinkofer 20 June 2023 Free returns might seem simple. But managing those returns can get costly for retailers in the US, so much so that many returned items are simply thrown out.
Abandoned online shopping carts: Why being cagey about pricing is harming your business Retail Bri Williams 27 August 2018 Why retailers must be open about pricing, have easy-to-view stock availability and diminish perceptions of cost through numbers psychology.
