As a result of the hack, many Optus customers have been keen to change their passports and licences as a safety measure, but it's not the easiest or cheapest process.
Service NSW is working through a backlog of overdue COVID-19 business support payments, after it called in police to investigate ‘anomalies’ in some applications.
A small business owner is frustrated with the NSW government’s delivery of JobSaver as lengthy delays and changing requirements affect their access to payments.
NSW Premier Gladys Berejiklian said about 400 extra staff have joined Service NSW this week to help handle a spike in enquiries from small businesses about coronavirus support payments.
Accounting platform Xero has launched a new software function to help small businesses navigate confusing eligibility requirements for COVID-19 government support.