‘Out of the mouths of babes’ is one of those expressions you hear adults utter occasionally. Often amazed at the remarkable or insightful th…
‘Out of the mouths of babes’ is one of those expressions you hear adults utter occasionally. Often amazed at the remarkable or insightful th…
A prosperous life after sport is critically important to elite athletes as many of them have dedicated the best part of their lives (some in…
Do not ask customers what they want when it comes to creating and introducing new technology and innovations. Why? Because according to l…
Watch out for polarisation of sales strategies and sales teams as the middle ground begins to disappear in 2012. We will see leaders ret…
The science is clear, our success resides in how we use our brains – our brains can continue to learn, grow and adapt until the day we die…
Have you ever heard the expression ‘hot bath turned cold’? Perhaps not. However, if you have been involved in the sales training industry or…
Most salespeople will be quick to tell you that their customers say what they care most about is product and price. It goes further. When sa…
‘Intuitive Customer Centric CRM’ was voted by our readers as the number 10 sales trend of the 12 Sales Trends of 2012. The goal of a CRM…
I was impressed by a brief, but excellent story on ABC-TV’s The Business about the impact of social media on a business’ reputation and bran…
Perception is reality. So what do your clients really think of you? Would you be happy with how they perceive you? Which of the following…
In early 2008, as the GFC (global financial crisis) loomed, I wrote ‘Watch who you let near your mind’. This was a timely reminder about the…
Peter Finkelstein, Barrett’s sales strategist, and I have been discussing the increasing spate of businesses and salespeople complaining abo…
