The song Walk a Mile in My Shoes was written by Joe South and made famous by Elvis Presley. The song is very much about challengi…
The song Walk a Mile in My Shoes was written by Joe South and made famous by Elvis Presley. The song is very much about challengi…
‘Getting back to basics’ is our 2010 sales trend number three as voted by you, our readers. Despite the positive start to 2010 in Australia,…
Gerry Harvey was recently bemoaning the culture of discounting in our retail sector. He was saying that retailers had lost the plot and didn…
Understandably everyone wants to save money, especially in these times, however we need to be aware of falling victim to false economy. Fals…
After thousands of hours of study and many years honing technical skills to be a competent professional in your chosen field, it can come as…
‘Everybody lives by selling something’ was the trend in our 12 Sales Trends for 2010, voted as second most important for businesses in 2010….
Everything lines up: your solution is a very good match for the client company, you have ticked all the boxes, but the deal is rejected. You…
Many sales people will tell you one of the biggest worries in sales, besides prospecting, is dealing with customer objections. It’s true man…
In December 2009 we published The 12 Sales Trends of 2010 and invited readers to vote on what they thought are the most important trends in …
Building on my article ‘Where is my inner six year old when I need them?’, using effective questioning techniques is one of the most signifi…
What’s happened to having a pleasant, hassle free customer experience in this country? We are hearing more and more war stories from custome…
The virtue of fidelity is often associated with personal relationships, in particular, marriage. However, I would like to propose that we co…
