Satisfaction guarantees are all well and good — but can you actually follow through?
''If you're not satisfied with your stay, let us know and we’ll make it right." It was a reassuring sign. A promise to fix things. Pity it was rubbish.
Two recent surveys of SME owners across the country have revealed widespread dissatisfaction with the federal and state governments.
In…
StarTrack has come out on top in Canstar Blue’s latest satisfaction rankings for small business courier services, after scoring multiple f…
