Posts tagged "salesforce"

Interested in learning how to apply AI to your business, register to our in-person event in partnership with Salesforce: Practical AI for small business – Understanding practical application, safety and ethics in the real world.

Rapid digitisation has helped businesses significantly lift their customer service game. Now, the adoption of generative AI is raising the bar even further.

Whether streamlining sales, personalising marketing campaigns, or improving customer service, generative AI is helping small businesses unlock new levels of efficiency and engagement.

Generative AI has the game-changing potential to increase organisational efficiency, support strategy, and assist creativity.

Putting your trust in someone means believing in both their good intentions and their ability. Or, to put it another way: “Trust is about character and competence,” says Justin Tauber, Strategic Innovation and Responsible AI Lead at Salesforce ANZ. 

The business world is abuzz with the potential for generative AI to transform and streamline everyday tasks—but what does that actually mean in individual workplaces?

From IT and HR to sales, customer service and marketing, generative AI will revolutionise every part of business, with opportunities to boost productivity and improve customer experience.

Salesforce is raising prices for the first time since 2016 across Sales Cloud, Service Cloud, Marketing Cloud, Industries and Tableau. And of course this resulted in a tidy stock jump.

Elevating the customer experience is more essential today than ever before. Combined with the vast swathes of customer data entrepreneurs ca…

A whole suite of AI features have been announced as part of Slack GPT and the platform's push to automate workflows as much as possible.