French scientist, Louis Pasteur once famously said, “Chance favours the prepared mind”. And a century or so on, his words still ring true. …
French scientist, Louis Pasteur once famously said, “Chance favours the prepared mind”. And a century or so on, his words still ring true. …
Successful high growth businesses have a very clear definition of their target customer. They know exactly what problem they are solving and…
It’s been a disappointing year for corporate results, with rampant discounting, low sales and frugal customers taking the gloss off profits….
The American franchises keep coming, with popular fast-food chains Wendy’s and Arby’s now holding information sessions for “prospective oper…
Delighting customers does not build loyalty. Reducing customers’ effort does. These were the findings from a large customer service surve…
The newspaper publishing industry was dealt a heavy blow this morning, with new circulation figures showing quarterly sales fell by 2.5% com…
The Apple rumour mill has started up again, with the tech industry abuzz over suggestions the company will release an updated, cheaper versi…
Netbook sales will reach 36 million globally during 2010, according to new figures from research firm Techaisle. The company says the b…
Property investors are unexpectedly backing out of the housing market, with analysts predicting another few months of subdued activity as th…
Yet another American franchise is targeting Australia, with frozen yoghurt chain Tasti D-Lite sending out representatives to Sydney and Melb…
New figures from In-Stat show the standard definition set-top box market will continue to decline from its current level of $US1.4 billion t…
Electronics retail giant JB Hi-Fi recorded a 26% increase in net profit to $118.7 million for the year ending June 30, but the market leader…
