ASIC approves July 1 business banking reforms, but delays decision on controversial definition
ASIC has given a partial tick of approval to proposed changes to how small businses banking is regulated, but more controversial changes remain in question.
How salespeople can survive in a trying trust environment
It's hard being a salesperson at the best of times, but when almost half of the general population doesn't trust business it's even harder.
Why references are no better than paid endorsements
Do a rush job on reference checks at your peril, avoid a miss hire by remaining vigilant against exaggerations and mistruths.
Avoiding a Kodak moment: A case study on reinvigorating and future-proofing a sales team
Human beings, by and large, are notorious for staying with what is familiar to them. But this approach didn’t go well for Kodak.
How to sell better in uncertain times
How are we supposed to sell better when there’s a general feeling of uncertainty that makes decision-making so difficult?
“Eroded any real discount”: Kogan to face court over fresh price-jacking claims
The ACCC is taking online retailer Kogan to court over alleged breaches of consumer law stemming from a fresh bout of price-jacking claims.
Why brick-and-mortar will drive e-commerce by turning stores into distribution centres
As e-commerce thrives, and with online sales consistently on the rise, opinions are unsurprisingly divided when it comes to clicks versus bricks.
A story of bathtubs and bewilderment: How assumptions destroy sales relationships
Have you ever come across a salesperson making big assumptions about you, your needs and expectations, or your experience?
Bin juice bingers: How to avoid the sinister clutches of the procurement department and its cold benchmarking
Every client likes different things. They have different ideas of what value is, and it might not be what you think it is.
Why you shouldn’t blame commissions for bad behaviour
The real problem is short-term thinking. Whether it is in big or small business, governments or institutions, these shortcomings are evident.
“Race to the bottom”: Pain for appliance retailers as Radio Rentals shutters stores
SMEs in the appliance retail space are struggling, with news this week Radio Rentals is shuttering stores and 2nds World is in administration.
If you’re not selling, you’re not in business: Why sales is valuable no matter what you do
Selling is ubiquitous. It is a life skill of value to everyone. Learning the various skills and processes underpinning selling can help you out.
