In December 2012, we published the 12 Sales Trends Report for 2013 and released a brief summary of each trend. This month we are focusing o…
In December 2012, we published the 12 Sales Trends Report for 2013 and released a brief summary of each trend. This month we are focusing o…
This week a client asked an interesting question, which made me stop and think: “How could we articulate and provide proof that great se…
Retailing is a fast-paced, day-to-day business; a very different environment to the longer time frames enjoyed in manufacturing and distribu…
The number one priority for any sales manager is to lead and drive the effective sales performance of their sales team. The only way a sale…
In the absence of expectations being set about what I can or can’t do, it is perfectly reasonable that you as the customer or other stakehol…
When it comes to sales productivity and sales performance, many companies are shortchanging themselves and unfairly blaming their salespeopl…
I spent the Christmas of 1988-89 stacking shelves in a liquor store. It paid $2 per hour (a pittance even way back then), and the boss made…
Brand loyalty is mainly driven by habit, according to a study by consumer insight group BrandHook. The study surveyed 1,000 respondents a…
Auction and online retail giant eBay has announced a new fee structure which will see some selling costs increase for many of its members. …
Woolworths says the supermarket’s shift to private labels is “irreversible”, and that sales of home-grown brands are growing two to th…
Premium chocolate brands and craft beers are among the firm favourites for Easter this year, with Australians set to spend more than $3 bill…
The secret to a focused, motivated and goal-focused retailer is generally not found in the shop. Seem strange or even impractical? From …
