In my previous book, The Naked Salesman, I explored the damaging effects that crazy customers, that is to say, time wasters, have on busine…
In my previous book, The Naked Salesman, I explored the damaging effects that crazy customers, that is to say, time wasters, have on busine…
Australian companies are planning to raise their prices in the new financial year as they seek to hold onto profits while tackling cost pres…
While department store giant David Jones may have lamented the unseasonably warm weather in yesterday’s sales results, the retail industry h…
Billabong has started selling its Canadian stores, in a move which suggests the troubled surfwear company doesn’t expect any private equit…
Troubled billionaire Nathan Tinkler has begun the sale of his Australian property empire with a multimillion dollar mansion in the Brisbane …
I arrived at Sydney airport. I briskly exited the terminal and was immediately greeted by the humid morning air. I strategically positioned …
The retail industry has been hit with a massive blow in this week’s federal budget, with import processing fees for all transactions worth m…
The Gold Coast and Adelaide have topped a list of the fastest-growing regions for online retailers, according to research released by online…
In December 2012, we published the 12 Sales Trends Report for 2013 and released a brief summary of each trend. This month we are focusing o…
As regular readers will know, your humble correspondent has been locked in a Taskmaster Towers broom cupboard, listening back over inbound s…
The future of Australia’s iconic retail and grocery suppliers is in doubt, according to one of the country’s leading industry executives, wh…
Maintaining a repeat customer base, especially online, is no easy task. Consumers have a world of shopping at the touch of their finger t…