Prospect of voluntary dealership code raises concern reforms could lack teeth
Possible policy solutions for a dealership code to help small businesses selling new cars has been released, but there are concerns.
New code to deliver power imbalance reform between independent car dealers and large manufacturers
A new industry-specific code of conduct will be created to help address power imbalance between independent car dealers and large manufacturers.
ACCC blitz: Visy, Cleanway and Suez change SME contracts over potentially unfair terms
An ACCC blitz has prompted Visy, Cleanaway and Suez to change their contract terms, over concern several clauses may have been unfair.
Cyber cars: Why independent auto retailers are reporting sales they haven’t made
Calls are growing for a code of conduct to be developed amid concern independent auto retailers are being pushed to extreme lengths to stay afloat.
Telstra refunds $9.3 million to thousands of customers after charging them for ringtones they didn’t want
Telstra has paid back over $9 million to 72,000 customers in Australia after it was found a third-party billing service was charging unknowing customers.
Federal Government says it will take action if businesses are ripping off consumers with high petrol prices
Treasurer Josh Frydenberg has committed to taking action if businesses are found to be ripping off customers after a recent spike in petrol prices sparked consumer outrage.
Fear for independent service stations as thousands sign up for nationwide fuel station boycott amid spike in petrol prices
There is fear that independent fuel retailers will suffer the most if consumers boycott in protest over petrol prices.
Small business lender Prospa removes unfair contract terms following ASIC review
Fast-growing small business lender Prospa has agreed to alter its standard loan terms for small businesses, following an ASIC review.
Ombudsman, ACCC push for financial penalties for unfair contracts
Small Business Ombudsman and ACCC call for protections from unfair contracts for businesses to be strengthened, amid concern that many SMEs are vulnerable.
Tough new penalties on the way for companies that breach consumer law
Companies that are found to have breached Australian Consumer Law now face significantly higher penalties, under changes passed by the Federal Parliament.
ACCC chair accuses companies of putting “short-term profits” before customers, calls for $10 million penalties
"We hope the parliament will agree that higher penalties are badly and urgently needed to improve the behaviour of companies and protect consumers."
The cheapest – and most expensive – places to fill up your car revealed
Coles Express is the most expensive petrol retailer in each of the major capital cities, while filling up at 7-Eleven, Woolworths, United and smaller outlets should save you money, a new report says.