Posts tagged "refunds"

Making returns easier for customers might seem counterintuitive to increasing margins and maximising profits, but the reality is that if you’re easier to shop with, customers will buy more from you.

Here's how businesses can design better infrastructure to retain customers and stay afloat during peak refund periods.

STA Travel has collapsed into administration and has told customers they wont be offered cash refunds for holidays cancelled due to COVID-19.

Danish jewellery retailer Pandora has admitted it likely breached Australian Consumer Law and has entered into an EU with the ACCC.

Online collectible toy business, Premium Collectables has had 86 complaints directed to it via the Queensland and New South Wales Offices of Fair Trading.

Retailers are being warned against displaying unlawful “no refunds” signs in their stores as the Boxing Day sales period approaches.

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A Melbourne burger joint has been removed from online ordering platform Menulog after a customer shared images of text messages she received…

Domino’s Pizza customers are passionate about the product – and one New South Wales man has received widespread praise from fellow pizza e…

Consumer electronics supplier Yale Prima Ltd has committed to providing full refunds for faulty televisions bought from Dick Smith before th…

Clothing brand Sportscraft has paid $21,600 in penalties to the Australian Competition and Consumer Commission following an investigation in…

Thermomix has been accused of forcing customers to sign non-disclosure agreements in order to receive a refund.

Thermomix customers pay m…

The former operator of an online toy retailer has been banned from taking customers’ money upfront until 2020 after more than 140 people c…