Labor has also allowed the ACCC’s airline monitoring brief to lapse, meaning there is no regular oversight of the kind that identified Qantas’s price-gouging.
Qantas believes the worst of its troubles have passed, saying flight cancellations and baggage mishandling rates are tumbling after a torrid quarter of grounded services and business customer complaints.
Regional Express is calling for ACCC to reopen an investigation into allegations Qantas acted "anti-competitively", claims which the embattled airline has called "absurd".
