Qantas passengers left furious over hours-long call centre wait times Human Resources Zac Crellin 21 April 2022 Qantas passengers are demanding the airline hire more staff amid reports of dire customer service, including call wait times of several hours.
Australians are travelling overseas again, but the numbers aren’t enough to help the airlines Economy Jason Murphy 24 January 2022 New data released by the Bureau of Statistics shows that the number of Australians who left our shores in December 2021 was similar to levels last seen in the early 1990s.
The pros and cons of business travel in a COVID-19 world Coronavirus Andrea Linehan 16 December 2021 After rolling the dice with international travel while the Omicron variant is on the prowl, I’m reconsidering my relationship with business trips.