Why personalisation is the new branding mantra for businesses
Personalisation appeals to consumers who want to feel cared for and understood by their favourite brands. In fact, consumers are willing to pay more for the experience.
By Gary Mortimer, Queensland University of Technology
…a person’s name is, to that person, the sweetest and most important sound in any…
The ‘Driving Sales with Marketing Automation’ series of three articles has been developed by Rishad Sukhia, director of Brightlabs, and …
Have you ever completed one of those online personality profiles? Possibly the Myers-Briggs or DISC? Or maybe you glance at your stars occas…
There is a growing realisation among large “old-world” corporations that consumers are now less interested in only buying and accumulating m…
The age of the customer has well and truly arrived and it will be the companies that recognise this that will get ahead in 2016. That’s…