COVID-19 changed how we shop, so what can we expect in 2022?
As we emerge from the worst of the pandemic, it seems the right time to reflect on the most important changes in consumer behaviour we’ve seen.
Why are Woolworths and Coles Australia’s most trusted brands?
A new report shows Woolworths and Coles are Australia's most trusted brands. So what can SMEs do to emulate the supermarkets' success within their own businesses?
Panic-buying events are an unavoidable new normal. Here’s how supply chains have adapted
The announcement of Western Australia's snap lockdown saw panic-buying emerge once again, but any induced shortages will be short-lived.
How Carman’s CEO Carolyn Creswell’s decision to trust her ‘gut instinct’ paid off at the height of Australia’s panic-buying
At the start of 2020, when the rest of us were enjoying the new year, Carmen's founder Carolyn Creswell had her eye on a strange new virus.
Retail workers cop 400% spike in abuse as lockdowns set in
Retailers have reported a 400% increase in aggression and abuse following customer anger at retail restrictions, according to a new NRA report.
“Don’t add to the problem”: Why there’s no need for panic buying during Melbourne’s latest COVID-19 lockdown
The frenzied COVID-induced panic buying in March and April left supermarket shelves bare. But as Melbourne enters a new lockdown, there's no need to hoard.
The panic-buying pandemic: How stress, fear and neuroticism drive grocery stockpiling
Supermarket shelves were stripped of basic necessities during the first wave of panic buying, and it's starting to happen again. So why do people stockpile?
Panic buying concerns resurface after Victorian supermarkets reintroduce purchasing limits
Concerns about a second wave of panic buying in Australia have resurfaced, after Coles and Woolworths reintroduced purchasing limits in Victorian supermarkets.
“Aldi went bananas”: How coffee roastery Nomad found a lifeline in panic-buying
Nomad Coffee Group is relishing its diversified business model after the COVID-19 pandemic saw its Aldi wholesale arm skyrocket while cafe business tumbled.
Panic buying drives supermarket sales up 40% — but retail outlook remains grim
New sales figures reveal grocery hoarding could tip the retail sector into positive growth in March, but the outlook beyond that remains bleak.
