Slippy, sloppy: The real reason businesses regularly fail to uphold agreements Leadership Michel Hogan 6 August 2019 When you look at broken promises and the resulting collateral damage, a lack of clarity about what was agreed always jumps out.
Examine what you intend and avoid toxic promises Business Advice Michel Hogan 4 September 2018 The next time you’re making a promise deep dive into what you intend.
The temptation to over-promise and how to fix it Business Advice Michel Hogan 10 July 2018 Brand promises and the way you deliver on them are paramount to any business. To sustain credibility, organisations must curb the tendency to over-promise.
