By Mohammad Salahuddin, University of Southern Queensland; Clement Tisdell, The University of Queensland; Khorshed Alam, University of Sout…

By Mohammad Salahuddin, University of Southern Queensland; Clement Tisdell, The University of Queensland; Khorshed Alam, University of Sout…
The revelation that Facebook miscalculated key advertising metrics for two years has irritated advertisers worldwide, and businesses are�…
Businesses have been advised to tread carefully when it comes to social media marketing stunts after betting company Luxbet duped some Twitt…
Celebrity watchers may still be reeling from news this week that Hollywood stars Brad Pitt and Angelina Jolie have split up after two years …
A Melbourne startup has launched an app aiming to help you find the perfect present and avoid unwanted gifts with the help of $200,000 in se…
Social media platforms Instagram and Twitter have recently unveiled a number of changes designed to help small businesses manage negative co…
As online growth slows, attention to detail and online shopper experience matters.
I’ve been working in-depth with a pure-play online r…
New South Wales Fair Trading is warning consumers not to deal with three online electronics stores after the retailers accepted payment for …
The source of a viral video that sparked debate over its authenticity this week has been revealed, with Australian production team The Wool…
As this Sunday fast approaches, along with it comes attempts by businesses and brands at some classic Father’s Day marketing. Some manage t…
A heart-warming post on Facebook has highlighted the effectiveness of customer service success stories for businesses operating on social me…
A Sydney startup originally launched as an online craft beer retailer has changed its name and expanded to include all alcohol as it looks t…