You know the feeling. The mixture of shock and frustration and the sense of unfairness; you’ve been working your back off 24…
You know the feeling. The mixture of shock and frustration and the sense of unfairness; you’ve been working your back off 24…
Online review platform TripAdvisor will scrutinise the actions of Australian apartment developer Meriton over allegations the company’s staf…
Amazon is cracking down on individuals who post fake reviews, launching a lawsuit in the United States against over a thousand people who it…
A Brisbane-based ad agency has admitted to astroturfing after staffers were caught out posting fake positive reviews on a Department of Educ…
A removalist company has been ordered to pay penalties of $30,600 following allegations it fabricated customer identities in testimonials po…
A restaurant in far north Queensland is receiving media attention around the world after banning children under the age of seven from its…
The Facebook page of a restaurant and bar in Scotland has been flooded with reviews after the venue’s manager told one reviewer to “grow…
In early 2015, the Belfast Telegraph sent reporter Kim Kelly undercover to visit Northern Ireland’s “worst” hotel — according to its…
New Zealand wine bar and restaurant Molten has turned the tables on a customer who posted a scathing review of the venue online by reviewing…
Gelato Messina has won praise from fellow business owners and hospitality workers for its response to an angry online reviewer who called on…
Popular ice cream and hot dog chain Wendy’s will shrink the size of new stores by more than half in response to high rent and a flat marke…
Home delivery service Menulog has come under fire from customers on social media forum Reddit after one customer claimed he was offered a $1…
