We’ve told you before about how important Google reviews are for your online business, but what if you’re having trouble getting custome…
We’ve told you before about how important Google reviews are for your online business, but what if you’re having trouble getting custome…
It’s the biggest social media network in the world and it’s designed to serve the masses. But in reality, Facebook and its algorithm cur…
Apartment developer Meriton says it will defend itself against claims from the consumer watchdog that it deliberately attempted to prevent c…
Earlier this year, a pregnant woman was forced to sleep at a bus shelter when Tiger Airways refused to let her onto a flight.
Her husband c…
Last week I commented on the nasty fake reviews we’d received. This is a big problem for online business owners, whose reputation solely…
Your employees are the front line when it comes to upholding or enhancing your business reputation so it makes sense that the more connected…
Picture this scenario: you’re a small, bricks-and-mortar business owner operating in a highly competitive space with limited resources and…
Many Australian consumers are now reading online reviews, with most looking at around five posts before making a purchasing decision. This i…
Energy retailer True Value Solar has agreed not to resume a program that offered customers an incentive if they published an online review o…
A restaurant owner has shut down a disgruntled customer after they posted a negative review online, giving them a short lesson on the dif…
It’s no doubt that 2015 has been a year of major milestones for the tech and innovation sector in Australia. As for the highlight, it�…
Former employees can now rate your business online, thanks to a new product being rolled out by home-grown success story SEEK. Today will…
