If you think managing customer complaints and feedback in your own business is tough, you should take a look at what some of the more high-p…
If you think managing customer complaints and feedback in your own business is tough, you should take a look at what some of the more high-p…
Domino’s Pizza fans have taken to Facebook to accuse the chain of a “pathetic” response to privacy concerns, after the chain admitted a pote…
Global cosmetics giant Nivea has apologised after a deodorant advertisement that used the slogan “White is Purity” attracted fierce cr…
A Melbourne burger joint has been removed from online ordering platform Menulog after a customer shared images of text messages she received…
Myer opened its “Super Saturday” sale to online shoppers last Friday night, but several customers were met with timeouts and a “digita…
Westpac customers faced an outage on Thursday night and the bank decided to take to social media to communicate it – including with some c…
Small businesses are being urged to eavesdrop on what internet users are saying about them to stop the countless scammers chasing consumer c…
Due to a massive server glitch, Australian health insurance giant Medibank will be unable to send out end-of-financial-year payment statemen…
Coles and Woolworths are feeling the heat from disgruntled customers who are unable to find brand name milk in their local supermarket amid …
Gorman has been slammed online by furious customers after publishing what has been labelled a “tokenistic” and “laughable” Instagram post a…
Angry customers are swarming Aldi’s Facebook page and demanding the supermarket giant stop selling caged eggs.
The comments come after Al…
Telstra has learnt the hard way that responding to an angry customer with a cat meme is not always a good idea.
Earlier this week, Telstr…
