Mara Goncalves “did the unthinkable” last week and accidentally locked her baby in her car but her Facebook post on how the infant wa…
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Mara Goncalves “did the unthinkable” last week and accidentally locked her baby in her car but her Facebook post on how the infant wa…
A Sydney mother has joined a growing number of Australians taking to social media to complain about businesses, after a café reportedly ask…
America’s largest internet provider seems to have missed out on the memo that the customer is always right. In an extraordinary recording …
Australian companies are losing an estimated $8 billion as a result of poor customer service, according to research by cloud contact centre …