How to stop bad reviews from snowballing
A negative first review can not only reduce initial sales but cause damage long-term too. So, what can you do if faced with poor reviews?
Aussie SMEs are suffering from fake negative online reviews, with a recent report from Australian business directory website True Local show…
A negative online review can be bad news for your business, but a café in Stockport, England, has embraced one negative review in a clever …
Earlier this year, a pregnant woman was forced to sleep at a bus shelter when Tiger Airways refused to let her onto a flight.
Her husband c…
A small business owner from Colorado in the United States has had his restaurant catapulted into the international spotlight after some feis…
A restaurant owner has shut down a disgruntled customer after they posted a negative review online, giving them a short lesson on the dif…