I currently have four mentors. All of them I deeply respect as a person, as a leader in their field, and I am extremely grateful for the inp…
I currently have four mentors. All of them I deeply respect as a person, as a leader in their field, and I am extremely grateful for the inp…
You’ve taken on a new venture and things aren’t quite going to plan. You push forward with greater intensity hoping this will move you fa…
In my work as a hospitality trouble-shooter – think Gordon Ramsay without all the screaming – I get called in to venues of all sizes, me…
Recently, I read an article on StartupSmart about a franchisee of a retail store who is not receiving any revenue from sales made through th…
Business owners start their business being a jack-of-all-trades, generally because they are undercapitalised and cannot afford the resources…
This article first appeared on May 28th, 2012. What are your views on companies buying Facebook “likes” to appear more popular? I…
This article first appeared January 9th, 2012. Gone are the days of having to sit around waiting to see the results of a carefully planne…
This article first appeared on December 11th, 2011. Is it illegal or immoral to turn up at another business’ Christmas party and poach …
Business mentors are invariably described as “invaluable” and “priceless” by the entrepreneurs and business people they work with, b…
I’m lucky to have a number of mentors in my life, and this blog is about one in particular who has an almost foolproof strategy for customer…
I’m not sure I could ever be in the military as my father was. Blind obedience doesn’t sit well with me, and yet it’s a way of life and a vi…
In working with business owners across many industries, one thing becomes very clear – that those who take the time to think and consult wit…
