We have had an enquiry from a potential client but I don’t think we are the right supplier for them. How do we say no to the work? La…
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We have had an enquiry from a potential client but I don’t think we are the right supplier for them. How do we say no to the work? La…
My star performer is also the worst behaved person in our small business. They constantly upset other team members as well as refuse to talk…
I’m uneasy about taking on this client, but I’m not brave enough to turn business away. What should I do? The other day I took a call f…
The fundamental aspect to best performance is attitude. No matter how much knowledge, skills, expertise you possess, a positive attitude is …
Dear Aunty B, We are all getting fat and spotty in our office because of our very nice new sales manager. He is one of these giddy-up type …
Dear Aunty B, I am a very nice boss, normally. But the other day I wrote a snappy email to a staff member who wrote a flippant response to …
What happens when my team wants me to get rid of a staff member? Do I bow to the team or take my own course?
It sounds like you are …
I recently met a guy, Oliver, running a decent sized – and profitable – business, but not enjoying it. He reminded me of a chap, Max, I …
Dear Aunty B, I have just gone out on a limb and hired a very expensive new sales and marketing director who has lots of letters after her n…
When I do seminars and workshops I am noticing an increasing number of people who are feeling exhausted, overwhelmed, off balance and genera…
Dear Aunty B, I recently hired a new CEO to take some of the pressure of me, the founder. He comes with a great track record and he is risi…
Dear Aunty B, We have a colleague who spends a LOT of time in the toilet, during work hours. He is aware of his body’s intolerance towards…