I spluttered in the water, clutching at the pool noodle which had been thoughtfully provided to me. The waves weren’t strong, but what was a…
I spluttered in the water, clutching at the pool noodle which had been thoughtfully provided to me. The waves weren’t strong, but what was a…
Confronting poor performers and speaking to them about how and why they’re not meeting expectations often falls into the “difficult conversa…
In December 2012, like in the previous years, we published the 12 Sales Trends Report for 2013 and released a brief summary of each trend. T…
Two years ago, French technology firm Atos raised eyebrows after announcing the company would go email free. Atos CEO Thierry Breton said…
When it comes to leveraging a diverse range of opinions in order to come up with great ideas, it’s not only about having men and women in th…
If you have ever had that feeling of massive mental relief after finally dealing with something that has been lurking in your mind for a lon…
Short of being a classic (hmm… debatable, let’s say memorable) Kylie Minogue song from my childhood, I was reminded of this saying this we…
When it comes to retail, store staff are a vital component to delivering new types of value by matching the customer problem with the soluti…
“How do you create a strong workplace culture?” is one of the questions I get asked every day. Another question I hear is about the apparent…
I think you can tell a lot about someone by how they handle criticism. Today at work I sent an email out to everyone because we’d had three …
There are a lot of forces at play in the office. The social element of working with people means simply being excellent at what you do is of…
It took eight months to conduct the pre-design consultation in a recent office fitout project undertaken by architecture firm Rothelowman, s…
