Short of being a classic (hmm… debatable, let’s say memorable) Kylie Minogue song from my childhood, I was reminded of this saying this we…
Short of being a classic (hmm… debatable, let’s say memorable) Kylie Minogue song from my childhood, I was reminded of this saying this we…
When it comes to retail, store staff are a vital component to delivering new types of value by matching the customer problem with the soluti…
“How do you create a strong workplace culture?” is one of the questions I get asked every day. Another question I hear is about the apparent…
Yesterday’s half-yearly profit report from Virgin Australia was not good news: net profit slumped to $23 million, down 56% from the previous…
I think you can tell a lot about someone by how they handle criticism. Today at work I sent an email out to everyone because we’d had three …
There are a lot of forces at play in the office. The social element of working with people means simply being excellent at what you do is of…
It took eight months to conduct the pre-design consultation in a recent office fitout project undertaken by architecture firm Rothelowman, s…
“You also need to look back, not just at the people who are running behind you but especially at those who don’t run and never will… those…
I am back at work after eight weeks off enjoying time with my children and a great summer. It feels great to be back doing what I love, work…
“This is the romantic song of the year!”, said the DJ on my local radio station. My eyes boggled out of my head a little when I heard th…
Having a goal and plan to get there is standard advice for those who want to achieve. As the saying goes, “Fail to plan, plan to fail”. …
Yesterday, I outlined why it’s a good idea, especially in a small early stage start-up, to have your staff spend one day per week or per f…