I will be talking a lot about Key Performance Indicators (KPIs) over the next few months. As Gartner have identified business intelligence t…
Peter Drucker, the management guru and great sage, gave us the phrase, “What gets measured gets done”. It’s a neat little one liner that’s t…
I was involved in a conversation the other day around the current state of the digital media world, and specific media challenges around yie…
Short term concentration on KPIs which are tied up with incentives have always been and always will be a recipe for disaster. LOUIS COUTTS …
As the economy turns, companies will quickly need to adjust the key performance indicators they use to keep their staff motivated and perfor…
Comparing the experience of Mac and PC users highlights how badly the IT industry has lost touch with its customer base. PAUL WALLBANK By …
Debtors giving you problems? Let me walk you through the three steps of cleaning up your act. Time to collectCollecting money owed to you…
Dear Aunty B,
I have an extremely effective GM for my retailing business. There is just one hitch, he treats his PA badly and c…
Paul Greenberg has almost doubled the revenue of online retailer Deals Direct, to $40 million, in a year. Now, he tells AMANDA GOME, he plan…