Australian breakfast spread brand AussieMite is the latest brand to make a social media blunder when consumers united against its latest adv…
More Australian small businesses have a social media presence than ever before, but are still far behind the number of consumers on social n…
Small businesses have been warned yet again to keep a closer eye on how they manage their social media accounts, after a disgruntled employe…
James Griffin is the founder of online reputation management group SR7 – and his favourite piece of tech keeps him up to date with the soc…
James Griffin is the head of online reputation management agency SR7, and has to deal with so much information every day it becomes overwhel…
The storm surrounding businesses that advertised on Alan Jones’ now ad-free radio show serves as an excellent lesson for SMEs in how to deal…
Social media reputation management group SR7 has won a huge deal with accounting giant KPMG, which will sell the company’s services to KPMG…
Supermarket giant Coles has been slammed by social media professionals after starting a Twitter campaign that got out of hand last week, pro…
James Griffin is the co-creator and partner of online reputation management company SR7. The business works with companies to make sure thei…
Australian retailers are far better at responding to customer enquiries on Facebook than they are on Twitter, a new report from an online re…
Westpac has been criticised by social media experts after it was found to have been censoring comments made on its Facebook page by irate cu…