A scathing report on the ATO has been tabled in Parliament, labelling the 2016-17 year as 'horrible' and making 37 recommendations for reforming the body.
Businesses with tax disputes will have an easier go of things under a new coalition policy, which will establish a dedicated concierge within the ASBFEO.
The government wants to make dispute resolution between SMEs and the ATO easier, amid concern many businesses are finding it difficult to fix problems.
Inspector-general of taxation Ali Noroozi has called for a new management board to be established to "address concerns" over power concentration at the ATO.