Posts tagged "how to foster customer loyalty"

When it comes to tests of loyalty — it’s great products and great services that will hold up. This means listening to the needs and concerns of your customers, communicating openly, and being transparent about any changes or challenges your business may face.

A simple approach has helped a business owner not only survive but do well, in an area that has experienced total carnage in recent years.

UpStreet is determined to put consumers and retailers on “the same playing field” with an app rewarding customer loyalty with shares rather than points.

The most successful small businesses see customer satisfaction as a starting point and unwavering loyalty as the ultimate goal.

In the saturated world of e-commerce, small businesses need to adopt the age-old practice of ‘try for free before you buy’.

Net promoter score is a concept that has been around for a while. However, knowing your NPS is one thing; doing something meaningful about it is another.