Lessons from Optus: Beware of ‘natural’ crises, and never describe the obvious as unexpected Opinion Tony Jaques 21 November 2023 System failure is a 'natural risk' for the telecommunications sector. How come Optus wasn't prepared?
Optus outage: Why having a crisis plan is not enough Business Advice Tony Jaques 10 November 2023 The latest debacle to engulf Optus is a reminder for businesses everywhere of what happens when you don’t prepare.
Crisis management: How businesses can respond to tomorrow’s crisis with today’s solutions Business Advice Michael Horton 24 June 2022 The best way to manage a crisis is to avoid a crisis in the first place. Here's how.
