A kiss of death: Charge a transaction fee at your own peril Business Advice Ian Whitworth 20 February 2020 There is no 'admin fee', 'convenience fee', 'transaction fee' or any other name you want to give it, that isn’t a customer annoyance felony.
Should cashless businesses be banned? Some American legislators think so Economy Matthew Elmas 10 December 2018 Legislators in the US are considering whether to ban cashless businesses, while closer to home, Aussies are transitioning to a cashless economy.
Cash is dead, long live cash: The problems with Australia’s digital ecosystem Economy Matthew Elmas 27 November 2018 RBA governor Phillip Lowe says Australia has reached a turning point on digital payments, but there are some very big issues that need to be dealt with.
Lloyds Auctioneers fined $37,800 over excessive surcharge allegations on big ticket auction items Legal Matthew Elmas 18 October 2018 Lloyds Auctioneers has been issued with infringement notices after overcharging some consumers by hundreds of dollars, the ACCC has alleged.