Frankly Speaking: After 473 days, we are ready to open our cafe
Chryssie Swarbrick, owner of Two Franks, shares the events of the day before the opening of the cafe.
Frankly Speaking: Building a band of baristas taught us valuable hiring lessons
Having now gone through a few weeks of interviews and settling on a final team of baristas, the Two Franks owner has a few lessons for hiring in the future.
Frankly Speaking: Five things I’d do differently if I was starting my small business now, with what I’ve learnt
Don’t make the same mistakes we have — get your business off to a flying start, says Chryssie Swarbrick.
Frankly Speaking: How choosing a coffee supplier taught me some valuable business lessons
Chryssie Swarbrick had reached one of the most critical points in her cafe career in the coffee capital of Australia: who to choose to supply the coffee.
Frankly Speaking: The perils of council permits when opening a small business
The simple words “council permits” are enough to strike fear into the hearts of any small business owner.
Frankly Speaking: How much would you pay for a cup of coffee?
What is it that convinces customers to part with $6.20 on a coffee each day? As with anything, the cost has to be justified to get that tap of the bank card.
Frankly Speaking: The art of small business hospitality
In this instalment of Frankly Speaking, Chryssie Swarbrick describes what she wants customers to experience when they visit her new cafe.
Frankly Speaking: How to secure the commercial lease of your dreams
In the third instalment of her weekly column, small business owner Chryssie Swarbrick explains the process behind securing the lease for her new cafe.
Frankly Speaking: It’s all in the name (or how to name a small business)
In the second instalment of her Frankly Speaking column, small business owner Chryssie Swarbrick recounts how she settled on the name of her cafe, Two Franks.
A Q&A with SmartCompany’s new columnist: Frankly Speaking’s Chryssie Swarbrick
SmartCompany is collaborating with Melbourne small business owner Chryssie Swarbrick to take readers behind the scenes as she launches her new cafe, Two Franks.
