Posts tagged "flight"

Australia's Bonza airline has cut five routes from its roster, just months after the low-cost carrier entered the market and launched a high-profile marketing campaign to win passengers from its incumbent competitors.

Qantas CEO Alan Joyce has rolled out a rare corporate apology to passengers stricken by flight delays, lost baggage, and lengthy customer service wait times, offering benefits and $50 flight vouchers to loyal customers.

Qantas has copped criticism for a program that "requires" volunteers to assist with jobs that paid employees ordinarily do over the busy Christmas period.

PageUp People founders Karen and Simon Cariss have always shown a talent for adapating their business to suit changing markets. As they explain to Patrick Stafford, their strategy is paying off and the downturn is boosting demand for PageUp's talent management solutions.

There is only one thing an entrepreneur loves more than closing a big deal or finding about a new tax break – discovering a hot new gadget…

Australians living next to eight of the country’s busiest airports – including Sydney International – can now monitor aircraft noise l…

The SmartCompany Dun & Bradstreet Industry Growth List for the tourism sector reveals an industry not only already crunched by the economy b…

The customer is always right, or so the story goes. But is the culture of customer worship creating a monster? The customer is always ri…

We are half way through the global financial crisis and Australians, far from panicking, are taking a sensible approach. COLIN BENJAMIN By…

Don’t take your frustrations out on your customers. SUE BARRETT By Sue BarrettAs mentioned before, sales and service roles are not for t…

Television subscription service TiVo is set to hit Australia soon, but additions to the service will allow Australians to order products and…

It’s not the easiest time to be an investor but it is a time that great fortunes can be made by those skilful enough to capitalise on the ma…